I love the opportunity to present at conferences all over the world. Contact me if you're needing expertise in Guest or Customer Journey Mapping, Customer Experience Design, Brand Strategy, Cannabis Marketing or Cannabis Wellness Tourism

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Past Speaking Engagements‍

• Lucky Leaf Minneapolis // April 26-27, 2024 // Minneapolis Convention Center
  Title: Embracing the Experience Economy in Cannabis Tourism in Minnesota: Customer experience strategies to blend with culture-rich offerings, catering to modern consumer demands. Learn how knowing your audience, creating special moments and exclusive services can transform your business.
• Lucky Leaf Minneapolis // April 26-27, 2024
  Title: The Future of Cannabis Tourism in Minnesota - Panel: Embark on a journey through the emerging landscape of Cannabis travel and tourism in Minnesota with our panel of experts, who span the traditional tourism sector and the innovative world of cannabis experiences. Panelists included: Jamie Croyle  - House Of Oilworx, David Yusefzadeh - Plant Jam & Laura Hand - Laura Loo Experience Design. Moderated by Mark R. Waller, CPA  - Morem & Waller, CPAs
• Cannabis Travel World Fair - Cannabis Travel Association Intl: February 2023  // Virtual Conference
  Title: A Story to be Told: Successful marketing gurus share their secrets in making your cannabis destination, resort, experience, and brand thrive.
  Audience: Event Creators, Destinations, Hospitality, Tour Operators, Spas, Wellness Tourism
• Content Marketing World // September, 2022 // Cleveland, OH2 hour Workshop
  Title: “Semantic Search: The Pillar of Modern Storytelling”
  Audience: Expert level content strategists and marketers
• Cannabis Marketing Association Summit
  June 7-10, 2022 //  Denver, CO
  Panel Title: “Dispensary Layouts: Retail Customer Experience Design as a Means of Curating Brand Loyalty”
• G4 Live Conference and Budtender Awards // May 12-13, 2022 // Las Vegas Convention Center
  Panel Titles: “Women in Weed and the Words that Empower Them” & “Memorable Marketing in the Green Rush”
• Illinois Women in Cannabis // 2022 Annual Summit
  Panel Title: “Navigating the Murky Waters of Marketing & Branding in the Cannabis Space”
• Cannabis Travel Association // 2021 Cannabis Travel Summit
  Title: “Experience Curation for the Cannabis-interested Traveler”
  Audience: Event Creators, Destinations, Hospitality, Tour Operators, Spas
• American Advertising Federation (AAF) of Akron, Ohio (in-person)
  Title:  “Cannabis Marketing – Celebrating Creative Constraints”
  Audience: Marketers outside of cannabis wanting to learn more about the community
• Cannabis Marketing Association
  Title: “Customer Experience Design is the Future of Brand Loyalty”
  Audience: Cannabis Marketers
• Summer EMERGE Cannabis Conference
  Title: “Customer Experience Design is the Future of Brand Loyalty”
  Audience: Cannabis-related Companies

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Podcast Interviews

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• Pro Cannabis Media Interview: January 27, 2023 // YouTube
  Topic: Crafting Experiences in Cannabis Travel and Hospitality 
• The Canna Boss Babes Podcast Interview: December 2022  // Instagram Live
  Topic: Mapping Out Your Customer Success
• Blunt Brunch - Blunt Conversations // September 2022 // Facebook Live
  Webinar Title: “How to Build your Personal Brand” 
• The World With Nate Podcast
  Topic: “Cannabis is Wellness, with Laura Hand”
• Feminized Podcast with Liz Grow
  Topic: “Customer First: What is Customer Experience Design and Where do I Start?”
• Respect My Region
  Topic: “How to Build the Best Customer Experience”
• Smells Like Business
  Topic: “The Future of Cannabis Tourism”
• WeedBudz Radio
  Topic: “Our Ultimate Human Need to Create the Ultimate Customer Experience”
• Fresh Fuel Marketing
  Topic: “How to Make Your Website More Accessible”
• Profit Launch With Kathleen Riessen
  Topic: “Design Your Customer Experience” 
• ‍MMJ RadioTopic: “Cannabis Travel Summit Promo”